At ReishiNatural, your satisfaction is important to us. We offer a 90-day money-back guarantee from the date of purchase. Here’s how it works:

To qualify for a full refund, please contact our customer support and initiate a return within 90 days of receiving your order.

The product must be returned unused, unopened, and in its original packaging.

Customers are responsible for return shipping costs. Please send returns to:

Reishi Natural
2918 Avenue I, Suite 5296
Brooklyn, NY 11210
United States

Once we receive and inspect the returned product, we will process your full refund within 7 business days.

If you decide to keep the product despite minor concerns, you may request a 20% refund as compensation.

Damaged/ Broken Products

If your order arrives damaged or defective, please notify us immediately and provide a clear picture of the damage.

After verifying the damage through the provided photo, we will replace the product at no extra cost.

Please note that refunds or returns cannot be accepted after 90 days from the purchase date.

For questions or assistance, contact our customer support team. We’re here to help!

support@reishinatural.com